Privacy Policy

Last updated: September 21, 2026

This Privacy Policy explains how Novra collects, uses, stores, and protects information when you visit our website, contact us, request an automation audit, or work with us on AI automation and workflow solutions.

1. Information we collect

We may collect information you provide directly, such as your name, email address, business type, company information, project requirements, and any message or information you submit through our website or contact forms.

2. How we use information

We use the information we collect to respond to enquiries, review automation requirements, provide proposals, deliver our services, communicate with clients, improve our website and services, maintain business records, and provide ongoing support.

3. Services and business operations

Novra provides AI automation, lead qualification, workflow automation, AI-powered assistants, and related business automation services.

When delivering these services, we may process information provided by clients or their users only as necessary to build, operate, maintain, and improve the agreed automation systems.

4. Sharing information

We do not sell or rent your personal information.

We may share information with trusted service providers that help us operate our website, host systems, process forms, send communications, store data, or deliver our services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, systems, or business.

5. Cookies and analytics

Our website may use cookies or similar technologies to improve website performance, remember preferences, and understand how visitors use our website.

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information such as the pages you visit and how long you spend on the site. You can learn more in Google's Privacy Policy, and you can opt out using the Google Analytics Opt-out Browser Add-on.

You can usually control or disable cookies through your browser settings.

6. Data retention

We keep information only for as long as reasonably necessary to respond to enquiries, provide services, meet legal or contractual obligations, resolve disputes, and maintain appropriate business records.

7. Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no online system can be guaranteed to be completely secure. We work to handle and protect information responsibly and proportionately.

8. Your rights

Depending on your location and applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

If you would like to make a privacy-related request, you can contact us using the details below.

9. Third-party links

Our website may contain links to third-party websites or services.

Novra is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing their privacy policies before providing them with personal information.

10. Children's privacy

Our website and services are intended for business use and are not directed to children. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or internal practices.

Any updated version will be posted on this page with a revised "Last updated" date.

12. Contact us

If you have questions about this Privacy Policy or how Novra handles your information, please contact us at:

Novra
Email: contact@novra.co.in
Website: novra.co.in